It's like having a billing ninja by your side until you get paid.
You know those billing companies who say what you want to hear and then do whatever they're going to do? Yeah, that's not us.
We understand how challenging it can be to provide a high-level of patient care while still accomplishing all the necessary tasks to keep the doors open.
At CIMB, our goal is to provide healthcare professionals with the support and perspective necessary for to operate at their fullest potential.
Our experienced team brings decades of combined experience and proven practices to help you tackle the most complex medical billing and revenue cycle challenges.
A high standard of service isn't just a priority, it's a non-negotiable.
There's nothing worse than waiting for a call back when you need answers ASAP. As a valued client you receive dedicated support from your personal support team that responds to your calls the same day. Guaranteed.
Dedicated Team
Supporting You In the Areas That Matter Most
Compliance
Cash Flow
Patient Satisfaction
Staying compliant is simple with CIMB by your side. Our built-in safeguards eliminate errors while our compliance team ensure you never miss a deadline.
Not only do we make billing easier, we improve your patient's overall experience with a friendly, streamlined process from start to finish.
We help with the collection, management and optimization of your practice's cash flow so you can make informed decisions in your life and business.
You need a partner who sees the big picture...but lives for the details.
why choose us?
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With over 15 years of medical billing, coding and revenue cycle experience under our belt, there are countless reasons why healthcare businesses like yours work with CIMB. Learn how you can benefit from a truly proactive approach to managing your revenue cycle.
Don't Settle for An Average
Medical Billing Experience
How quickly can we be up and running?
Right away! If you have an established practice, we can transmit the first batch of claims within a few weeks. In case you are just starting off with a new practice, this will depend on your contracting with insurance companies.
Frequently Asked Questions
How do we send the charge/claim information to you?
The preferable method to get the relevant information to us is by uploading your file to our HIPAA compliant cloud server or emailing it to us.
How do I know you'll be more effective than my existing office staff?
Our motivation is focused on the amount of money that is collected as we charge a flat rate only on the total amount collected. You can rest assured of our effectiveness.
Will I have access to all my records?
Yes, you will have live access to all your records and documents. Once our clients have a user ID and password they gain access to their data. The data belongs to you and the entire Financial and Patient Demographic data can always be backed up and sent in an electronic format.
How do I know that my patient data is secure?
Our methods of communication and solutions are HIPAA compliant and thus, a complete assurance of secured patient data. We have a full time Compliance officer and have mitigated all potential risks of threat.
How often are my claims processed?
If you provide us with charges on a daily basis, than your claims will also be processed daily. Nevertheless, all your charges will be processed within 2 business days of their receipt, if not sooner.
Where does my money go?
All checks, EFTs and Credit Card transactions go straight to your bank account. It is non-compliant to manage your money any other way.
How experienced are you in the medical specialty that I practice in?
With over 14 years in the business and collective experience of our staff, we offer our services to all the major medical specialties. We also have access to specialty-specific resources that further guide our techniques and methodologies.
I have a new practice and/or would like to open a new location. What assistance do you offer?
We specialize in offering assistance to set up new practices to minimize your stress. From Credentialing with insurance panels, compliance training for the entire staff, software solutions to patient statements, we can walk you through the entire process. We are well-versed with the pains and problems that impact setting up of a new practice, location or provider. We offer the best solutions and assist in watching reimbursements and ensure quick collections.
What type of software do you use?
We are well-versed in many EHR systems. Our Practice Management software can interface with any software out there. We also offer affordable and effective EHR solutions to meet your needs.
Will I have a team dedicated to my account?
Yes, at all times! We assign a team of a minimum of two people to all medical practices.
